[Incident] Silverstripe Cloud Full deployment failures under investigation

UPDATE:

We are continuing to monitor an issue affecting full deployments. The cause has been identified as instability within an external service dependency, which is impacting deployment processes.


At this time, code-only deployments remain available and can continue as normal.


Our engineers are actively investigating if there are any workarounds available while we wait for the underlying issue to be addressed. We are also identifying if there are longer term solutions that will prevent issues of this type in the future.


This incident is ongoing, and we will provide further updates as more information becomes available. We apologise for any inconvenience this may cause and appreciate your continued patience.



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UPDATE:


We are currently investigating an issue affecting full deployments. The cause has been identified and is related to an external service dependency. Our engineers are actively working to resolve the issue and are closely monitoring the situation.


At this time, code-only deployments remain available and can continue as normal.


We will provide further updates as more information becomes available. We apologise for any inconvenience this may cause and appreciate your patience while we work to restore full service.



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Kia ora Silverstripe Cloud customers,


We are currently investigating an issue impacting full deployments on the Silverstripe Cloud platform.


At this time, code-only deployments remain available and can proceed as normal while our Platform team continues to assess and monitor the situation.


We apologise for any inconvenience this may cause and appreciate your patience. Further updates will be provided as more information becomes available.


Kind regards,

Silverstripe Service Desk