[Maintenance] Important: NAT Upgrade

Kia Ora Silverstripe Cloud customer,


You are receiving this communication because you are a stack manager for a stack impacted by this change.


To ensure the continued efficiency of our systems, we have scheduled a maintenance window to deploy updates to our NAT Services.


Maintenance Details:

Date: Tuesday, September 01, 2026

Time: 7:00 AM - 9:00 AM NZT


Alternate Change Window: Thursday, September 03, 2025, 7:00 AM - 09:00 AM NZT.


Potential Impact:

We are taking every measure to minimise disruptions. During this upgrade, there is a possibility of a brief disruption to your ability to establish outgoing connections from your hosted environments.


This maintenance won’t affect the availability of your websites or website applications.


Recommended Actions for you:

Share this message with other members of your team that need to be made aware (non-stack managers will not receive this email from Silverstripe).


If you have any questions or concerns, please feel free to reach out or raise a support ticket with us.


Ngā mihi,


Silverstripe Platform Engineering Team.