You can add, reset, or remove Multi-factor Authentication (MFA) methods in your Profile, which can be visited by clicking on your name in the top right of Silverstripe Cloud. The MFA settings are password-protected which means you may need to re-enter your password.
Adding additional methods
- Go to your profile page, and find the Multi-factor authentication settings area. If you are prompted for your password, enter it.
- Press Add another MFA method. If prompted, pick which method to set up.
- Follow the relevant guide for setting up the method:
Removing, resetting and changing default MFA methods
- Go to your profile page, and find the Multi-factor authentication settings area. If you are prompted for your password, enter it.
- Find the method you want to modify, and press the action beneath it that you want to take. Actions include:
- Remove: This will delete the method. This action is only available if you have multiple methods registered, or if MFA is optional for your site.
- Reset: Takes you through the setup process for the method, replacing the existing method. Useful if you lose access to your old key/device.
- Set as default method: Only visible if you have multiple methods, this will toggle which method is displayed first during login.
Resetting recovery codes
- Go to your profile page, and find the Multi-factor authentication settings area. If you are prompted for your password, enter it.
- Find the Backup codes method, and press the Reset action.
- You will be presented with a new set of backup codes, which you should store in a safe place.
