Using MFA with a security key

Modified on: Wed, 25 Aug, 2021 5:21 PM

Requirements

Before you can setup MFA on your account you’ll need a compatible security key that supports the WebAuthn standard. Some examples:

You must use a browser that supports the WebAuthn standard:

Enter the MFA setup process. Pick Security key from the Select Method screen, and press Next.

A screenshot of a user selecting the Security key option in the Select Method step of the MFA setup flow

Insert your security key into a USB port and press Register key.

A screenshot of a user being prompted to insert their security key in the Security key setup flow

Then, activate your security key. This is generally done by tapping the gold area or button in the centre of the key.

Once you see the message Key verified, press Complete registration to finish registering the key with your account.

A screenshot of a successful security key verification in the Security key setup flow

If you see an error during this process, try reinserting your security key and pressing Retry.

Insert your security key into a USB port on your computer and activate it. Once the key is verified, you will be automatically logged in.