Silverstripe Cloud and services

Silverstripe Cloud is our fully-managed cloud hosting platform that is built to optimise your website. When you use Silverstripe Cloud, you’re getting New Zealand based, 24/7 infrastructure support, with a dedicated team of experts that will help you get the best performance out of your website. We’ve combined our Platform-as-a-Service with an intuitive deployment process, high-performance infrastructure, and your favourite deployment tool that enables your developers to focus on enhancing your website for your customers while our team focuses on keeping it up and running.

Silverstripe Cloud is designed to run, support, and protect websites that are driven by Silverstripe CMS. You can harness the team of experts that built Silverstripe CMS, who will offer you a flexible range of support options that will suit your needs.


Getting the most with code support
Code Care allows you to take advantage of our platform experts to support and take care of all the important ongoing tasks that keep your website secure and up-to-date. We fine-tune, monitor, and update your website so it runs smoothly and securely. Our teams are also on hand to resolve issues with code, do bug fixes, and give you access to our solution architects for the highest level of consultation. Read more about Silverstripe Cloud features and benefits.

Customer Service Desk support 
Service Desk is your first port of call for any incident and support requests for Silverstripe Cloud. This is where you can raise all the issues, requests, or bugs that are related to your Stack or your Silverstripe Cloud account.

The Knowledge Base (documentation) articles of Service Desk are public for easy access and you can refer to them without logging into Silverstripe Cloud. This allows all roles of your team to have access to the guides provided. On the other hand for support ticketing where you can raise issues, requests, or bugs—you’ll need to have a Silverstripe Cloud account. More about Silverstripe Cloud Support.

More about Silverstripe's other professional services.

New Zealand public sector
For the New Zealand public sector, we have tailored plans provided through the NZ Government Marketplace and is a replacement for the former New Zealand Government Common Web Platform (CWP). Talk to us for more information or enquire through the NZ Government Marketplace.

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